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Privacy Policy

International University of East Africa (IUEA)

Last updated: 10/3/2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, submit an application, or contact us. This may include:

  • Personal identification information (name, email address, phone number)
  • Academic information and transcripts
  • WhatsApp number for communication purposes
  • Account credentials and preferences

2. How We Use Your Information

We use the information we collect to:

  • Process your application and provide educational services
  • Communicate with you about your account and our services
  • Send important updates and notifications via WhatsApp
  • Improve our services and user experience
  • Comply with legal obligations

3. WhatsApp Communication

By providing your WhatsApp number, you consent to receive important communications from IUEA via WhatsApp, including:

  • Application status updates
  • Academic announcements
  • Administrative notices
  • Support and assistance

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To comply with legal requirements
  • To protect our rights and safety
  • With service providers who assist in our operations
  • With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Academic records may be retained permanently as required by educational regulations.

7. Your Rights

You have the right to:

  • Access and update your personal information
  • Request deletion of your data (subject to legal requirements)
  • Opt-out of non-essential communications
  • Request a copy of your data

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

International University of East Africa
Privacy Officer
Email: [email protected]
Phone: +256 414 373 480
Address: Kansanga, Kampala, Uganda

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